Refund policy

We want you to love your Quarzelle products. If you're not satisfied, you may request a return or exchange within 30 days of delivery. Items must be unused, in their original packaging, and in resellable condition. To start a return, contact us at businessboss1115@gmail.com with your order number. Once your return is received and inspected, we will notify you of the approval status of your refund. Approved refunds will be processed to your original payment method within 5-10 business days. Please note that return shipping costs are the responsibility of the customer unless the item arrived damaged or defective. If your order arrives damaged or incorrect, contact us within 7 days of delivery with photos so we can make it right.